Frequently Asked Questions

We are currently formulating our Frequently Asked Questions (FAQ) pages.

In the interim, please click the email link below – one of our customer service staff will be happy to answer any questions you may have regarding any aspect of Jin Jiang Hotels’ operations.

Comments and Additional Questions

Do you have additional questions or comments? Contact us via email marketing@jinjianghotels.com.

Need Help Making a Reservation by telephone?

Jin Jiang Hotels are currently developing a central reservation system and a central call centre.
In the interim, please call the hotel directly for telephone reservations.

For issues outside the scope of making reservations online or navigating through our website, please contact us via email marketing@jinjianghotels.com